TERMS OF SERVICE

Last updated: September 17, 2026

OVERVIEW

Welcome to Certified Sleepers. The terms “we,” “us,” and “our” refer to Certified Sleepers.

Certified Sleepers operates this website and online store, including the information, content, features, tools, products, and services made available through it (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”), together with the policies referenced in them, describe your rights and responsibilities when accessing or using our Services.

By visiting, interacting with, or using our Services, including by purchasing a product from us, you agree to these Terms and our Privacy Policy. If you do not agree to these Terms, you should not use the Services.

1. ACCESS AND ELIGIBILITY

By using the Services, you represent that you are at least the age of majority in your jurisdiction of residence or that you have the permission required under applicable law to use the Services.

When using the Services or placing an order, you may be asked to provide information such as your email address, billing information, payment information, and shipping information. You agree to provide information that is accurate, current, and complete.

If you create an account, you are responsible for maintaining the confidentiality and security of your account credentials and for activity conducted through your account.

2. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to describe and display our products accurately. However, product appearance, colors, packaging, and other visual characteristics may differ slightly from what appears on your screen.

Product descriptions, pricing, availability, and other information may be updated or corrected at any time.

We reserve the right to discontinue products or limit quantities available for purchase where permitted by applicable law.

Information provided on our website regarding our products is for general informational purposes and is not intended as medical advice, diagnosis, or treatment. Certified Sleepers products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

3. ORDERS

When you submit an order, you are making an offer to purchase the selected products.

We reserve the right to accept, decline, limit, or cancel an order where reasonably necessary, including in cases involving suspected fraud, incorrect pricing, product availability, payment issues, or errors in order information.

Payment must be successfully processed before an order can be fulfilled.

Please review your order carefully before submitting it. Once an order has entered processing or fulfillment, we may not be able to modify or cancel it.

If we cancel or materially modify an order, we will attempt to contact you using the information provided with the order.

4. PRICES AND PAYMENT

Prices, promotions, discounts, and product availability may change without notice.

The price charged will normally be the price displayed at checkout when your order is placed, subject to correction of obvious pricing or technical errors as permitted by applicable law.

Applicable taxes, shipping charges, customs duties, import charges, or other fees may be added where relevant and will be handled as described during checkout or in our applicable policies.

You agree to provide accurate and authorized payment information when making a purchase.

5. SHIPPING AND DELIVERY

Shipping options, estimated delivery times, and applicable shipping charges are displayed on our website or during checkout where available.

Delivery dates and transit times are estimates unless expressly stated otherwise. Delays may occur due to carriers, customs processing, weather, supply-chain disruptions, or other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address. Additional costs resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by applicable law.

Nothing in this section limits any mandatory rights you may have under applicable consumer law.

6. RETURNS AND REFUNDS

Purchases are subject to our Refund Policy.

Certified Sleepers offers a 30-Day Money-Back Guarantee subject to the conditions stated in our Refund Policy.

We do not advertise free returns. Unless otherwise required by applicable law or stated in our Refund Policy, return shipping costs may be the customer's responsibility.

Certified Sleepers may require a product to be returned before a refund is issued.

We do not offer a lifetime warranty unless expressly stated otherwise for a particular product.

Please review our Refund Policy for the complete eligibility requirements, procedures, exclusions, and other conditions applicable to returns and refunds.

7. INTELLECTUAL PROPERTY

Unless otherwise stated, the content made available through the Services, including our branding, trademarks, logos, text, graphics, photographs, videos, designs, and other original materials, is owned by or licensed to Certified Sleepers and is protected by applicable intellectual property laws.

You may use the Services for personal, non-commercial purposes.

You may not reproduce, distribute, modify, republish, sell, commercially exploit, or otherwise use our protected content without our prior permission, except where such use is permitted by applicable law.

Shopify and other third-party names, trademarks, and intellectual property remain the property of their respective owners.

8. THIRD-PARTY SERVICES AND LINKS

Our Services may contain links to, integrations with, or functionality provided by third parties.

We are not responsible for the content, availability, privacy practices, products, or services of independent third parties.

Your use of third-party websites and services may be governed by their own terms and policies. You should review those terms before using those services or completing transactions with third parties.

9. SHOPIFY

Our online store is powered by Shopify.

Purchases made through our store are transactions between you and Certified Sleepers. Shopify provides technology and services that enable us to operate the store but is not the seller of Certified Sleepers products.

Your information may also be processed by Shopify as necessary to provide and improve the ecommerce services supporting our store. Further information is provided in our Privacy Policy and Shopify's applicable privacy documentation.

10. PRIVACY

Our collection, use, storage, and disclosure of personal information is governed by our Privacy Policy.

By using the Services, you acknowledge that information necessary to provide the Services may be processed by Shopify and other service providers acting on our behalf, including providers located outside your country of residence where permitted by applicable law.

Please review our Privacy Policy for more information.

11. REVIEWS, FEEDBACK, AND USER CONTENT

If you voluntarily submit reviews, photographs, comments, suggestions, feedback, or other content to us, you represent that you have the right to provide that content.

You grant Certified Sleepers a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, display, and adapt that content for purposes connected with operating, improving, and promoting our business and Services, subject to applicable law.

You may not submit content that is unlawful, fraudulent, defamatory, abusive, infringing, misleading, or that violates the rights of another person.

We may remove or decline to publish user-submitted content where permitted by applicable law.

12. ERRORS AND INACCURACIES

Our website may occasionally contain typographical errors, inaccuracies, omissions, incorrect pricing, or outdated information relating to products, availability, promotions, shipping, or other matters.

We reserve the right to correct such information and update the Services where permitted by applicable law.

Nothing in this section limits mandatory consumer rights.

13. PROHIBITED USES

You may not use the Services:

• for unlawful or fraudulent purposes;

• to violate applicable laws or regulations;

• to infringe intellectual property or other legal rights;

• to transmit malware, viruses, or malicious code;

• to collect personal information unlawfully;

• to spam, phish, impersonate others, or transmit deliberately misleading information;

• to interfere with the security or operation of the Services; or

• to attempt to gain unauthorized access to our systems or those of our service providers.

We may restrict or terminate access to the Services where reasonably necessary in response to prohibited or unlawful activity.

14. DISCLAIMER

To the extent permitted by applicable law, the Services and information provided through them are made available on an “as is” and “as available” basis.

We do not guarantee that the Services will always be uninterrupted, error-free, or available.

Product information and general information presented through the Services should not be interpreted as professional medical advice.

Nothing in these Terms excludes warranties, guarantees, remedies, or other rights that cannot legally be excluded under applicable consumer law.

15. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Certified Sleepers and its service providers will not be liable for indirect, incidental, special, punitive, or consequential losses arising from use of the Services or products purchased through them.

This limitation does not apply where liability cannot lawfully be excluded or limited, including mandatory consumer protections that apply to you.

16. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold Certified Sleepers harmless from third-party claims, losses, or reasonable costs arising directly from your unlawful use of the Services, your material breach of these Terms, or your infringement of another person's legal rights.

17. SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law or severed where necessary.

The remaining provisions will continue in effect.

18. WAIVER AND ENTIRE AGREEMENT

Our failure to enforce a provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.

These Terms and the policies referenced in them constitute the agreement governing your use of the Services, subject to any mandatory rights available under applicable law.

19. GOVERNING LAW

These Terms and your use of the Services are governed by the laws applicable to Certified Sleepers and the relevant transaction, subject to any mandatory consumer protections and jurisdictional rights that apply to you based on your place of residence.

Nothing in these Terms is intended to deprive a consumer of protections that cannot lawfully be waived.

20. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our Services, business practices, or legal obligations.

The current version will be made available on this page. Where required by applicable law, we will provide appropriate notice of material changes.

21. CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

Certified Sleepers
Email: support@certifiedsleepers.com

Additional business contact and registration information will be provided where required by applicable law.